Infrastructure Support
Day-to-day support for your IT estate: desktops, servers, printers, email and users, with fast response when something stops working.
IT Solutions · Specialised in Healthcare
Smart IT solutions for every business. Specialists in hospitals.
Networking, servers, firewalls, hosting, databases and custom applications for companies in any industry, plus a dedicated suite of hospital software and infrastructure built from years of running hospital IT.
Any industryInfrastructure & application support
6Hospital software modules
End to endNetwork, servers, apps, support
NextGen · Operations board
Live
- SCM-01SCM – Inventory SolutionIndents, purchase, stores, GRNStock synced
- BI-02Beacon BI DashboardsPatient journey & KPIsRefreshing
- AST-03Asset ManagementRegister, AMC, maintenanceAMC due
- HD-04Helpdesk PortalTickets, SLAs, escalationsOn SLA
- BA-05Billing AuditPre-discharge bill checksReview
- LIC-06Licensing ModuleStatutory licences & renewalsRenewal in 30d
Illustrative view
IT Services · Any industry
One IT partner for your network, servers and applications.
We support businesses of every size and sector, from offices and factories to schools and retail. Hospitals get the added depth of our healthcare specialisation.
Networking
LAN, Wi-Fi and inter-branch connectivity designed, cabled, configured and documented, with switches and VLANs set up properly.
Server Deployment
Windows Server installation and configuration, Active Directory, file and application servers, backups and virtualisation.
Firewall & Security
Firewall setup, VPN for remote users, access policies and regular reviews to keep your network protected.
Custom Application Development
Web applications, portals and business software built around your workflow, from requirement study to deployment and support.
Web Hosting
Website and application hosting on IIS with domain, DNS and SSL certificate setup, monitoring and renewals handled for you.
SQL Server Solutions
Database design, installation, performance tuning, backup and restore plans, and reporting on Microsoft SQL Server.
Migration Support
Move applications, databases, email and servers to new platforms or versions with a planned cutover and minimal downtime.
API Integration Support
Connect your business systems, payment gateways, SMS and email through REST APIs, and hospital systems through HL7.
Hospital Solutions
Specialised for hospitals: six software modules and complete hospital IT.
Alongside hospital network, server and HIMS infrastructure, we offer six application modules built inside a working hospital. Each runs on its own and shares masters, users and departments with the others, so you can start with one and add the rest when ready.
01SCM-01
SCM – Inventory Solution
Supply chain and inventory management
Takes a requirement from a ward indent to a stocked shelf: purchase requests, approvals, purchase orders, goods receipt and issues to departments, with stock you can trust at every store.
Built for: purchase, central stores, pharmacy and department in-charges.
- Department indents with multi-level approvals
- Purchase orders, vendor quotes and rate contracts
- GRN with batch, expiry and GST capture
- Multi-store stock, transfers and issues
- Reorder levels and near-expiry alerts
- Consumption and vendor performance reports
02BI-02
Beacon BI Dashboards
Business intelligence and patient-journey monitoring
Reads directly from your hospital information system and turns it into dashboards management actually opens: occupancy, revenue, turnaround times and where each patient is in their visit.
Built for: management, medical superintendents and unit heads.
- Patient journey tracking from registration to discharge
- OP, IP and emergency volume dashboards
- Bed occupancy and length-of-stay views
- Department and doctor-wise revenue
- Turnaround times with drill-down to the case
- Branch-wise comparison and CSV export
03AST-03
Asset Management
Medical equipment and IT asset lifecycle
One register for every ventilator, monitor, laptop and air conditioner, with its location, warranty, AMC and service history, so nothing expires unnoticed and audits stop being a scramble.
Built for: biomedical engineering, IT, maintenance and finance.
- Asset register with QR / barcode tags
- Warranty, AMC and CMC tracking with reminders
- Preventive maintenance schedules
- Breakdown logging and downtime history
- Transfers between departments and branches
- Depreciation and audit-ready reports
04HD-04
Helpdesk Portal
IT and facility service desk
Staff raise a ticket in seconds, the right team picks it up, and everyone can see where it stands. Response and resolution times are measured, not guessed.
Built for: IT, maintenance, housekeeping and every staff member who raises a request.
- Web ticket logging by category and location
- Auto-assignment to the responsible team
- SLA timers and automatic escalation
- Email notifications at every status change
- Linked to the asset register for faults
- Team workload and resolution reports
05BA-05
Hospital Billing Audit
Revenue leakage control before discharge
Checks inpatient bills against orders, tariffs and packages before the patient leaves, so missed charges, duplicates and package mismatches are caught while they can still be corrected.
Built for: billing, audit, TPA / insurance desk and finance.
- Services ordered vs services billed
- Tariff and package rule validation
- Duplicate and missed charge detection
- Pre-discharge audit queue with sign-off
- TPA / insurance claim checks
- Leakage and auditor-wise findings reports
06LIC-06
Licensing Module
Statutory licences, registrations and renewals
Keeps every licence, registration and certificate your hospital must hold in one place, with owners and expiry dates, and reminds the right people well before anything lapses.
Built for: administration, quality / accreditation, legal and branch heads.
- Central register of licences and certificates
- Expiry tracking with advance email reminders
- Renewal workflow with owner and status
- Document upload for every licence and renewal
- Branch-wise compliance view
- Upcoming renewals and lapsed licence reports
Platform
Built as one platform, not five separate tools.
The modules share a common foundation, so a fault ticket knows which asset failed, and the dashboards can report on stores, tickets, billing and licence compliance alongside clinical data.
Connects
Your HIMS stays the source of truth
Beacon and Billing Audit read patient, order and billing data from your hospital information system. Nobody re-enters what is already recorded.
Shares
Common masters and users
Departments, branches, vendors and staff are set up once and used across every module you run.
Stays
Your servers, your data
Everything installs inside your network on your own Windows servers. Patient and financial data never goes to an outside cloud.
Why NextGen
Hands-on IT engineers with deep hospital experience.
Infrastructure and applications together
Network, servers, firewall, hosting and software from one team, so there is a single point of contact when something needs fixing.
Hospital IT is our home ground
Our hospital software was built inside a working hospital. We understand HIMS, PACS, lab integrations, TPA billing and 24×7 uptime needs.
On-premise when you need it
Applications can run on your own servers, so sensitive patient and business data stays inside your network.
Sized to your business
Take a single service or a full IT setup. Solutions, reports and workflows are adapted to how your organisation already works.
Implementation
From first meeting to go-live.
Discovery
We study your current setup, workflows and pain points, and agree the scope and plan.
Deploy & integrate
We set up the infrastructure or software and connect it to your existing systems.
Train & go live
Hands-on training for your team, then a supported go-live.
Support
Ongoing support, maintenance and improvements as your organisation grows.
Runs on
Windows Server
Microsoft SQL Server
IIS
.NET / Blazor
Any modern browser
Contact
Tell us what you need.
Whether it's a network upgrade, a new server, a firewall or a hospital software demo, share your requirement and we'll get back to you.
Phone+91 80083 34751 · +91 77940 30377
Websitenextgensmartsystems.com